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What You Agree To When You Use cafe4d

These terms set out the rules that apply when you open an account and use the cafe4d lobby, including deposits via DANA, OVO, or GoPay, game access, and withdrawal requests.

Account eligibility appliesDANA, OVO, GoPay coveredWithdrawal conditions statedRegion-dependent accessSubject to local law
cafe4d What You Agree To When You Use cafe4d
TERMS CONTACT

Reach Us About Any Term or Account Question

If a clause in these terms is unclear or you need to flag a concern about your account status, our support team is here to help. You can reach us by live chat directly from the lobby page, by email, or through the in-account help request form. We aim to respond to account and terms-related queries as promptly as our queue allows — complex cases involving wallet verification or account review may take additional time.

Team online

Live Chat

Open the chat widget from any lobby page to reach us directly. Use this for quick questions about account rules or wallet transaction terms.

Email Support

Send a detailed query to our support address listed in your account dashboard. Include your registered wallet type — DANA, OVO, or GoPay — for faster handling.

Account Help Form

Submit a formal request through the in-account help form for issues involving account suspension, identity review, or withdrawal holds under these terms.

POLICY STANDARDS

How We Handle Your Data and Account Security

cafe4d applies account-level security measures to protect your login credentials, wallet details, and transaction history. Here is how we handle the key areas your account depends on.

Data Retention

We retain your account data and transaction records — including DANA, OVO, and GoPay deposit logs — for as long as required by applicable regulations or active account status.

Cookie Use

We use session cookies to keep your account active during a lobby visit and analytics cookies to understand how features are used. You can manage cookie preferences in your browser settings.

Account Security

Login is protected by a one-time PIN sent to your registered number. Never share this OTP with anyone — our team will never ask for it through chat or email.

Requesting Changes

To update your registered wallet from OVO to DANA or GoPay, or to request account data deletion, submit a verified request through the in-account help form with your identity confirmation.

Common Questions About cafe4d Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to wallet withdrawals and what happens if something needs to change.

Access depends on local law and is available where eligible in your region. It is your responsibility to confirm that using the platform is permitted under the rules that apply in your area.

We may suspend or close your account if activity contradicts our terms — for example, duplicate registrations or wallet irregularities. You will receive a notification through your registered account contact.

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay on our platform is subject to these terms alongside the wallet provider's own conditions. Keep your wallet verified to avoid holds.

We will notify you via your registered account when terms are updated. Continuing to use the platform after that notification counts as acceptance of the revised version.

No. Each person may hold only one account. Multiple accounts under the same identity are a breach of these terms and may result in all associated accounts being suspended pending review.

Submit a verified request through the in-account help form. Include your identity confirmation and specify whether you want a data copy or full deletion. We will process it according to applicable regulations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.