Reference

What Governs Your Account on cafe4d

These terms set out how cafe4d operates your account, handles your data, and manages payments through DANA, OVO, and GoPay — all subject to local law and the eligible regions where access is permitted.

Account rules clearly statedDANA, OVO, GoPay payment termsData handled with careAccess subject to local lawContact path always open
cafe4d What Governs Your Account on cafe4d
POLICY CONTACT

Reach Us About Legal or Account Queries

Live Chat Open the chat widget from any page on cafe4d to reach the support team directly. Use this for urgent account or wallet queries that need a fast response.
Email Support Send detailed legal or data-related questions to our support email. We respond to account and policy matters in writing so you have a record of every exchange.
Account Help Centre Log into your cafe4d account and navigate to the Help section for guided steps on wallet verification, withdrawal holds, and data-request submissions.
HOW WE OPERATE

Data, Security and Account Integrity

Data We Collect

We collect the details you submit during registration and the transaction records tied to your DANA, OVO, or GoPay wallet. No additional data is collected without a clear reason tied to your account.

Cookie Use

Cookies keep your session active and let us remember your lobby preferences across visits. You can adjust cookie settings in your browser at any time; some features may behave differently if essential cookies are off.

Account Security

Your account is protected by OTP verification at login and PIN confirmation on wallet withdrawals. If you suspect unauthorised access, contact live chat immediately and we will freeze the account while we investigate.

Data Requests

You can request a copy of the personal data tied to your account or ask for corrections by contacting support via email. We process these requests in line with applicable local data rules.

Common Questions About Our Terms

These terms apply wherever cafe4d is accessible under local law. Access and account eligibility depend on your region and whether local regulations permit use of the platform.

Yes. Email our support team with your account details and a data-access request. We will confirm what is held and send it to the contact method registered to your account.

Any remaining balance is returned to the DANA, OVO, or GoPay wallet linked to your account after a verification step. Contact support to initiate the process before closure is finalised.

We send a notification to your registered contact method before any material change takes effect. Continuing to use the platform after that notice counts as acceptance of the updated terms.

A withdrawal can be held if the wallet details on your account do not match the OVO or GoPay account you are sending to, or if a security review is triggered by unusual session activity.

Log into your cafe4d account, go to account settings, and update the wallet number there before placing a withdrawal request. Payouts go only to the wallet on file at the time of the request.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.